8:00 - 17:00
Opening Hour Mon - Fri
Most of the personal information we process is provided to us directly by you in relation to a legal claim or legal advice.
We might collect this information from you in a number of ways, including via our website (e.g. our online enquiry form), over the telephone or via email.
The personal information you supply to us may include: your name, address, contact details, date of birth, details of the circumstances of any claim or incident and any damage, injury or loss suffered by you, National Insurance number, employment and GP details.
Please note that if you are a third party and we are processing your information in connection with legal proceedings, and/or if legal professional privilege applies, then it is likely we are exempt from any requirement to inform you that we are processing your information
You have a number of legal rights over the personal information held by us:
>The right to access your personal information;
>The right to correct or update any personal information;
>The right to object to further processing;
>The right to restrict the processing of your personal information;
>The right to ask us to delete your personal information (please note we will only be able to accommodate this request where it is no longer necessary for the purpose(s) for which it was provided or where we no longer have a lawful basis to process your personal information); and
>The right to receive the personal information we hold about you in a portable format, however this need only be provided in limited circumstances where the processing has been done by automated means.
You can contact us should you wish to have access to this information or to update or complete any of our records pertaining to your personal information. Requests can be made in writing to our Data Protection Officer:
90 High Holborn
London.
WC1V 6LJ
We may need to communicate your personal information to other individuals or organisations to facilitate our legal services. For example:
1. medical experts for the purpose of obtaining medical reports or acting as expert witnesses;
2. car rental companies for the purpose of obtaining a replacement car;
3. insurance underwriters for the purpose of assessing and validating your claim or to enable them to provide cover under an insurance policy such as legal expenses insurers;
4. insurance companies/brokers/third party introducers who referred your claim to us for the purpose of complying with our contractual obligations regarding details of the claim we process;
5. credit hire companies you may have contracted;
6. any employer who has paid sick pay which is to be recovered as part of your personal injury claim;
7. any supplier by virtue of whom you have been introduced to us (such as a Union) for management information purposes; and/or
8. other members of the Resolution Attorneys LLP for legal advice and/or specialist services necessary to facilitate our legal or other services.
We may also transfer your information to third parties providing us with support and administrative services in connection with the legitimate business purposes associated with the operating of a law firm.
If after providing us with your personal information it becomes apparent we are unable to offer our service to you, we may, with your consent, pass your details to another legal services provider who may be able to assist you.
We may amend this policy at any time by either notifying you or posting a revised version on our website.
If we make a change to this policy, we will take your continued use of our services after that date as your acceptance of the change.
Our Attorneys are not allowed to use their personal account detail to receive payments from clients, payments must be made to the accounts department or the accoount of our financial secretaries.
Payments below 24,500 must be made through the accounts provided by our financial secretary or through the use of Money Agents, please note that we Currently Operate with more than 109 Money Agents in many countries for ease of payments.
All payments above 24500 can be received in any means deemed suitable depending on the location of the client making the payments, the reason the payment is being made and the UK tac laws relating to the particular payment being made.
Cryptocurrency payments are accepted by our law firm.
We may amend this policy at any time by either notifying you or posting a revised version on our website.
If we make a change to this policy, we will take your continued use of our services after that date as your acceptance of the change.
Please be assured that we will keep your personal information confidential and take appropriate measures to protect it against loss, theft or misuse and to safeguard your privacy.
| Where you are provided with any confidential information (including copies of legal documents), you must not disclose such information to any third party.